ServiceNow VR Business Analyst

• Practice Cloud & Infrastructure

• Technologies ServiceNow

• Location London, United Kingdom

• Type Contract

I am working on a ServiceNow VR Business Analyst role, with one of my key clients.

This would be working on the biggest Vulnerability Response (VR) implementation currently underway.

Location: Remote (Based in UK, Ireland or USA) — with potential travel to the USA East Coast
Duration: Long-term contract
Client: ServiceNow Premier Partner
Rate: Open depending on experience
Start date: Beginning of 2026

About the Role

We are supporting a key client who are undertaking a major ServiceNow Vulnerability Response (VR) initiative.

They are looking for an experienced ServiceNow Business Analyst with strong knowledge of Vulnerability Response to work closely with stakeholders to capture requirements, define processes, and ensure the successful delivery of business outcomes. The role will require close collaboration with US stakeholders and may involve occasional travel to the US.

Required Experience

• Proven experience as a ServiceNow Business Analyst on large-scale security, IRM, or ITSM projects.

• Strong understanding of the Vulnerability Response (VR) module, including workflows, integrations, and data models.

• Ability to translate business requirements into functional specifications for technical teams.

• ServiceNow Certified Implementation Specialist (CIS) – VR preferred.

• Experience working with IRM, GRC, or Security Operations (SecOps) modules is a plus.

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